Program Description
Cultural competency is a necessary skill that will enable you to:
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Understand the values that drive the behaviors of different cultures
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Establish successful relationships to conduct effective business transactions
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Lead sensibly and efficiently in a culturally aware manner
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Create and sustain a thriving and successful organizational culture, embodying an awareness of self and multi-cultural workforce players.
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Our CQ Intelligence Program is a focused, dynamic, and highly practical experiential learning workshop for your organization’s members who work cross-border and need to communicate and build business relationships with customers, employees, suppliers, and colleagues. Influencing Skills and Strategies is a one-day workshop that teaches proven behavior change strategies through structured learning experience (SLE) activities. This program offers a powerful model for behavior change, whether you manage a team of ten or 10,000. Participants will be able to recognize their own influencing style and of others, develop an influencing strategy, use influencing strategies to inspire and persuade others, apply these strategies in the workplace, and adopt influencing styles in different situations.
Your Facilitator
BORIS JOAQUIN is one of the country's top-ranked corporate trainers on leadership and other people skills.
Boris is the president and CEO of Breakthrough Leadership Management Consultancy, Inc., founder of the Project Purpose Team, Inc., and a registered Investors in People (UK) specialist.
A management and marketing professional, Boris was involved in various industries both local and international for more than two decades.
As corporate trainer, management consultant and executive coach, Boris has served organizations in the Philippines, Asia, and the Middle East, providing assessments and consulting services to help organizations improve their people management processes, learning events and workshops on strategic management and leadership, and executive coaching for executives and managers who want to grow in their organizational leadership and management.
Boris has been a contributing writer and columnist on career and leadership for Philippine Daily Inquirer, Philippine Star, Inquirer Libre, and has written regularly for Rappler.com. He has served as anchor for the career and lifestyle section of Rappler Talk of Rappler.com, and Top Brass for WorkWiseAsia.com. He is currently the editor-in-chief of the People Manager magazine of the People Management Association of the Philippines (PMAP).
Boris has authored two well-received books, Practical Wisdom to be Happy at Work, and Project Purpose: Find Your Why to Find Your Way.
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Dae Lee specializes in company culture design. He focuses on building shared cultures by using unorthodox tools and methods for organizations to reach and sustain their peak potential. He has the goal of making each member of an organization understand why they’re there, what they need to do, and make them choose to stay because they want to and not because they have to.
His human-centered approach emanates from deep-seated empathy and disciplined structure from his product design background, further cemented through a profound understanding of the human psyche through intensive practice of military psychology under the United Nations Armistice Commission.
Currently he is a certified Lego® Serious Play® Facilitator and is currently a PhD candidate in organization development, while facilitating lectures and workshops to university students and companies internationally.
Who Should Attend
This workshop is designated for organizations who work cross-border and who prioritize cultivating cultural intelligence amongst its management and/or teams. The objective of the workshop is for the participants to undergo an experiential learning and coaching process to understand and apply the fundamental aspects of diversity within various cultures and develop cross-cultural awareness, sensitivity and knowledge.
Course Outline
On this workshop you will gain knowledge on what it takes to act in an intercultural context, what the underlying reasons are for why we act and do as we do – and how we, with research based knowledge, best practice and simple tools, can achieve fruitful intercultural working relations. During this workshop the participants will learn how to bridge cultural gaps, gain insights and operate effectively in a global context.
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Cultural Intelligence
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Introduction to Cultural Intelligence and the scientific data behind it
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Introduction to the four components of CQ – Drive, Knowledge, Strategy and Action
Bridging the difference
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Simulating cultural clashes
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Form better strategies for working cross culturally
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Best practice and case studies
Diversity
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Group discussion – diversity “beyond the buzzword:” Why should diversity benefit a group or a team?
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What is the evidence for diversity as a beneficial ingredient?
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What makes the difference between benefiting from cultural diversity and failing because of diversity?
Operationalizing
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How to reach your goals in your cross-cultural activities through enhanced cultural intelligence
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Reflections