Breakthrough Character and Change
August 17, 2021 | 9:00AM to 12:00PM
Bounce Back Rate
About the course
In our experience, character always wins — too often people are hired for competence, but fired for character. This is why it’s important to ensure your development process fundamentally is focused on teaching and ensuring that your people share the same values as your organization.
The goal of this module is to facilitate change, transformation from within among the participants.
Based on the transformational leadership program developed by Ken Blanchard and Phil Hodges, this module covers the following:
1. Character over Competence
2. Five Breakthrough Habits
3. Heart of a Leader (Pride and Fear)
• Leadership with pride
• Leadership with fear
4. The Abraham Lincoln Case
5. Dynamics of Change
Frances Acu is a seasoned leader in the business services industry. In the last 19 years, she has led
groups in the areas of operations management, corporate communications, business development,
administrative support, customer service, training, and sales; providing services to a global audience,
working successfully with different leaders and cultures in Asia, Europe, Middle East, and the US.
Frances is an advocate of employee engagement through volunteerism and believes that the most
engaged employees are those that contribute their time and energy back to the organization. Over the
last decade, she has been blessed in leading and working with volunteers implementing projects focused
on the environment, women empowerment, and employee engagement.
She centers her leadership on high-touch stakeholder management and strong people development,
believing that the way forward is through the heart of the people. Solutions for clients and her guidance to
her teams are founded on the principles of seeking to understand and collaborating to create a better
She is a certified Gallup Strengths Coach and is working towards her John Maxwell Team certification as
a Speaker / Facilitator. As a personal project, she recently founded her own company positioned to help
others discover their purpose and learn to lead from wherever they are.
A mother of 2 young children, and wife to a loving husband, she juggles her days between family, work,
and her passion for learning and leadership.