Program Description
Every day of our lives, we are confronted with situations where we have to negotiate for something. In our personal lives and in business, we can get the best of what we aspire for if we can negotiate well. Someone said that "we don't get what we deserve; we get what we negotiate for". In attending this course, you will learn the principles of negotiation and the practical ways to apply them.
Learning Objectives
To create preferable outcomes in negotiation, these are the three objectives for this workshop.
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Understand negotiation and its process
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Practice “listening” with senses to gain information
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Gain basic knowledge on calibrated questions
The 3 core process will be included in each topic.
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Foundation
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Challenge
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Reflection
Course Outline
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Introduction
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Negotiation and the Human’s Physiological and Psychological Nature
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Negotiation Styles
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Building Psychological Confidence
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Understanding Needs and Outcomes
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Three Critical Elements in Negotiation
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Listening Skills
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Non-verbal behaviors
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Questioning Skills
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Debrief/Checking out
Who Should Attend
Employees from both the private sector and government institutions who are heavily involved in negotiating with Customers or Suppliers could benefit from this course. Also, those who are into Union negotiations, Insurance/financial consultancy, Fleet Sales, Property Development, and similar industries where the selling and buying approach would certainly take time and a lot of resources involved.
Your Facilitator
Dae Lee specializes in company culture design. He focuses on building shared cultures by using unorthodox tools and methods for organizations to reach and sustain their peak potential. He has the goal of making each member of an organization understand why they’re there, what they need to do, and make them choose to stay because they want to and not because they have to.
His human-centered approach emanates from deep-seated empathy and disciplined structure from his product design background, further cemented through a profound understanding of the human psyche through intensive practice of military psychology under the United Nations Armistice Commission.
Currently he is a certified Lego® Serious Play® Facilitator and is currently a PhD candidate in organization development, while facilitating lectures and workshops to university students and companies internationally.