NOVEMBER TO DECEMBER 2019
CALENDAR OF LEARNING EVENTS
Experience a fruitful learning journey with our public offerings on topics of leadership, organizational development, sales and marketing, customer service, and more!
Leading Without The Title
November 7, 2019
Develop the leadership competencies of your executive assistants, secretaries, and administrative personnel. Improve office management and productivity with adaptive management and leadership tools.
Effective Business Writing
November 12, 2019
Solid business writing is an advantage in communicating with external and internal clients. Learn the essentials of putting words onto paper or screen clearly and confidently.
The Art and Science of Negotiation
November 20, 2019
Learn the nitty gritty details of the science of negotiation. In this workshop, you'll learn how to effectively leverage your advantages into done deals.
Communication Techniques for EAs
November 21, 2019
A huge part of being an Executive Assistant is interacting with employees of vastly different rank. In this workshop you will learn how to communicate accordingly with anyone within the company.
Product Innovation and Customer Experience
November 22, 2019
Clear creative blocks and learn how to take the customer centric approach that will streamline your creative process and assure quality results.
Breakthrough Influence: Skills and Strategies for Leaders
November 27, 2019
Learn to develop an influencing strategy, use these strategies to inspire and persuade others, apply these strategies in the workplace, and adopt influencing styles in different situations.
Effective Employee Relations & Labor Management
November 29, 2019
Gain better understanding on how to properly handle employee cases within the organization through actual administrative case studies, landmark labor cases and case simulations.
Effective and Assertive Communication
December 4, 2019
Be able to communicate with confidence to assert one's own ideas and confront big issues in the workplace. Develop core skills to become effective, assertive and collaborative in communication.